Returns & Exchanges
At Titan Casket, we stand behind the craftsmanship of our luxury funeral apparel and accessories. If your purchase does not meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be generated; simply print it and securely attach it to your original packaging.
- 3.Ship Your Items
Drop off your package at any authorized carrier location, ensuring that all original tags and protective linings remain intact.
- 4.Receive Your Refund
After our quality control team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.